Shipping & Returns

Shipping

1. Shipping Timeframe

We strive to get your order to you as quickly as possible. Our standard shipping time is 3-10 business days from the date of purchase. Please note that delivery times may vary based on your location and any unforeseen circumstances.

2. Shipping Rates

Our shipping cost is based on a flat rate structure of $15. This approach allows us to accommodate a range of order sizes while ensuring that you receive the most cost-effective shipping option. Your satisfaction is our top priority, we look forward to serving you with transparent and cost-effective shipping options.

3. Tracking Your Order

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.

4. Shipping Destinations

At this time we only offer shipping within Canada. Please check back with us to when we will be shipping across North America.

5. Order Processing Time

Please allow 1-3 business days for order processing before your package is shipped.

Returns

1. No Refunds or Exchanges

We do not offer refunds or exchanges on any products. All sales are final. Please review your order carefully before completing your purchase.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will work to resolve the issue promptly.

3. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is secure and monitored.

4. Cancellation Policy

Once an order is placed, it cannot be canceled or modified. Please double-check your order before proceeding to checkout.

5. Refused or Undeliverable Packages

If a package is refused by the recipient or deemed undeliverable by the carrier, it will not be eligible for a refund or reshipment.


Please note that by making a purchase on our website, you agree to abide by our shipping and return policies. If you have any questions or concerns about your order, please contact our customer support team, and we will be happy to assist you. Thank you for shopping with us!